Privacy Policy

1. Introduction

Welcome to T4Dispatch! This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our mobile app designed for dispatching and managing transportation operations.

2. Information We Collect

2.1 Information You Provide

We collect personal information you voluntarily provide when using T4Dispatch, such as when you create an account, access certain app features, or reach out to us. This information may include contact details, employment information, and any preferences you choose to share.

2.2 Information We Collect Automatically

We automatically gather information necessary for efficient app performance and security, including:

• Geolocation: We may request your location to manage trailer coordination and loading/unloading tasks. You can modify these permissions in your device settings.
• Mobile Device Access: Permissions for camera, storage, and notifications enhance app functionality. You may adjust these settings in your device if needed.

3. How We Use Your Information

At T4Dispatch, we use your information to enhance your experience and improve operational efficiency:

3.1 Facilitating Dispatching and Management Services

We use collected data to:

• Coordinate dispatching and management activities with relevant personnel.
• Enable real-time updates and notifications for task assignments.

3.2 Improving App Functionality

We leverage analytics to refine user experience and ensure seamless operations, including task tracking, workflow optimization, and issue resolution.

3.3 Ensuring Safety and Security

We prioritize security for all users and employees by:

• Verifying user identities and job roles.
• Monitoring real-time data to prevent unauthorized access and ensure safety protocols are followed.

3.4 Communicating with You

We may reach out for:

• Critical updates on tasks and operational changes.
• Notifications regarding app features, improvements, and feedback opportunities.

4. Information Sharing

We only share your information for specific, limited purposes:

4.1 With Relevant Personnel

Your role and location information may be shared with colleagues to streamline operations and ensure workflow alignment.

4.2 With Service Providers

Trusted service providers may access your information to support technical functions like payment processing, customer support, and app maintenance.

4.3 For Legal Compliance

We may disclose information to comply with legal requests, safeguard rights, and maintain community safety, including:

• Responding to legal inquiries or regulatory requirements.
• Investigating potential policy violations or security concerns.

5. Security Measures

We protect your information through:

• Encryption: Secure encryption protocols for data protection.
• Access Controls: Restricted access for authorized personnel only.
• Regular Audits: Periodic security reviews to uphold privacy standards.
• Data Minimization: We collect only necessary data and store it only as long as required.

6. Your Privacy Choices

You have control over your information and privacy settings:

6.1 Account Management

Update your personal information within the app anytime.

6.2 Location Services

Adjust your location sharing preferences to fit your needs.

6.3 Notification Preferences

Choose your notification settings for communication preferences, including task updates and announcements.

6.4 Account Deletion

To request deletion of your account and data, contact us at ramon@tech4tms.com. Note that some information may be retained as required by law.

7. Contact Us

If you have questions or concerns about this Privacy Policy, reach out to ramon@tech4tms.com.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect service adjustments or regulatory changes. Material changes will be announced through the app or via direct communication.