Privacy Policy

1. Introduction

This Privacy Policy explains how Ramon Gajardo (“we”, “our”, or “us”) collects, uses, and protects information when you use the T4TMS mobile application.

Contact: sales@t4app.com
Website: https://t4tms.us

2. Information We Collect

Depending on how you use the app, we may collect:

• Account information: name, email address, phone number (for login or OTP).
• Operational data: chat messages, load status updates, internal IDs.
• Files and media: photos, documents, POD, BOL, or receipts uploaded by the user.
• Device information: device model, OS version, language, app version.
• Usage and diagnostics: crash logs, performance metrics.
• Location data (optional): only if enabled and required for logistics or tracking features.

3. How We Use Information

• To provide and operate the app’s features.
• To enable communication between drivers, dispatchers, and administrators.
• To improve performance, reliability, and security.
• To provide customer support.
• To comply with legal obligations.

4. App Permissions

The app may request access to:

• Camera / Storage: to upload documents and images.
• Notifications: for chat messages and operational alerts.
• Location: if tracking features are enabled.

You can revoke permissions at any time in your device settings.

5. Data Sharing

We do not sell personal data. Information may be shared only:

• With your company or authorized administrators.
• With trusted service providers (hosting, storage, notifications).
• When required by law or legal process.

6. Third-Party Services

The app may use third-party services such as:

• Firebase Analytics, Crashlytics, or Cloud Messaging.
• Email or SMS providers for authentication.
• Cloud storage services for file uploads.

7. Data Retention

We retain personal data only as long as necessary to provide the service, comply with legal requirements, and resolve disputes.

8. Security

We use reasonable administrative and technical safeguards, including HTTPS encryption and access controls, to protect user data.

9. User Rights

You may request:

• Access to your personal data.
• Correction or deletion of your data.
• Account deletion, where applicable.

Requests can be sent to sales@t4app.com

10. Children’s Privacy

This app is not intended for children under the age of 13. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be available at this URL.